Mail Errors - Ubuntu "Perfect" Setup

I seem to be running into occasional problems where scripts work on my sites that are professionally hosted, but they don't seem to work correctly on my Ubuntu "Perfect" server.

Here is my latest issue which seems to be email related.

I run a "tell-a-friend" script that works fine on other servers. However, on my Ubuntu server, I receive these errors when visitors complete my online form and the email gets generated.

Any ideas?

Thanks in advance:

JustJim

The errors:
--------------------------------------------------------

Jun 17 16:49:00 server1 postfix/pickup[5850]: 2F227794060: uid=33 from=<www-data>
Jun 17 16:49:00 server1 postfix/cleanup[8076]: 2F227794060: message-id=<[email protected]>
Jun 17 16:49:00 server1 postfix/qmgr[5851]: 2F227794060: from=<[email protected]>, size=1271, nrcpt=1 (queue active)
Jun 17 16:49:01 server1 postfix/smtp[8078]: 2F227794060: to=<[email protected]>, relay=mail.electricscooteroutlet.com[67.15.80.19], delay=1, status=bounced (host mail.electricscooteroutlet.com[67.15.80.19] said: 553 5.1.8 <[email protected]>... Domain of sender address [email protected] does not exist (in reply to MAIL FROM command))
Jun 17 16:49:01 server1 postfix/cleanup[8076]: 50BE6794061: message-id=<[email protected]>
Jun 17 16:49:01 server1 postfix/qmgr[5851]: 2F227794060: removed
Jun 17 16:49:01 server1 postfix/qmgr[5851]: 50BE6794061: from=<>, size=3485, nrcpt=1 (queue active)
Jun 17 16:49:01 server1 postfix/local[8080]: 50BE6794061: to=<[email protected]>, relay=local, delay=0, status=bounced (maildir delivery failed: create /var/www/Maildir/tmp/1150580941.P8080.server1.greatgolfswing.com: Permission denied)
Jun 17 16:49:01 server1 postfix/local[8080]: warning: maildir access problem for UID/GID=33/33: create /var/www/Maildir/tmp/1150580941.P8080.server1.greatgolfswing.com: Permission denied
Jun 17 16:49:01 server1 postfix/local[8080]: warning: perhaps you need to create the maildirs in advance
Jun 17 16:49:01 server1 postfix/qmgr[5851]: 50BE6794061: removed
Jun 17 16:49:06 server1 courierpop3login: Connection, ip=[::ffff:192.168.1.1]
Jun 17 16:49:06 server1 courierpop3login: LOGIN, user=myuserid, ip=[::ffff:192.168.1.1]
Jun 17 16:49:06 server1 courierpop3login: LOGOUT, user=myuserid, ip=[::ffff:192.168.1.1], top=0, retr=0, time=0
Jun 17 16:49:11 server1 courierpop3login: Connection, ip=[::ffff:192.168.1.1]
Jun 17 16:49:11 server1 courierpop3login: LOGIN, user=myuserid, ip=[::ffff:192.168.1.1]
Jun 17 16:49:11 server1 courierpop3login: LOGOUT, user=myuserid, ip=[::ffff:192.168.1.1], top=0, retr=0, time=0

 

The key to the problem is here:

Code:

(maildir delivery failed: create /var/www/Maildir/tmp/1150580941.P8080.server1.greatgolfswing.com: Permission denied)

It looks like the user that Postfix is running as does not have permission to write to the /var/www/Maildir/tmp directory. If you do a

Code:

ps aux

you'll be able to see what user postfix is. Then modify the permissions on the /var/www/Maildir directory so it's able to write there.

 

I guess I'm not following what you are instructing:

When I do a ps aux, I get what is in the attached file:

-----------------------------------------
What am I looking for here?

Also, which folder (exactly) do I make the change to?
[/var/www/web#/maildir/tmp]? Is this correct?

What permission settings do I make that folder?

Thanks again!

 

Yes, I do have ISPConfig installed.

- Jim

 

What's the output of

Code:

ls -la /var/www

? What's in /etc/postfix/main.cf (please strip out the comments)?

 

Default Mail Errors - Ubuntu "Perfect" Setup

Here is the output of ls -la /var/www:

total 32
drwxr-xr-x 8 root root 4096 2006-06-10 12:06 .
drwxr-xr-x 16 root root 4096 2006-05-29 15:42 ..
drwxr-xr-x 2 root root 4096 2006-06-10 22:17 apache2-default
drwxr-xr-x 3 root root 4096 2006-06-01 00:30 localhost
drwxr-xr-x 2 root root 4096 2006-05-29 15:01 sharedip
drwxr-xr-x 8 jdstockton4 web1 4096 2006-06-04 09:42 web1
drwxr-xr-x 8 testclient web2 4096 2006-06-11 04:00 web2
drwxr-xr-x 2 root root 4096 2006-05-29 14:51 webalizer
lrwxrwxrwx 1 www-data web2 13 2006-06-10 12:06 www.bridalshowermall.com -> /var/www/web2
lrwxrwxrwx 1 www-data web1 13 2006-05-29 16:15 www.greatgolfswing.com -> / var/www/web1


Here is /etc/postfix/main.cf

smtpd_banner = $myhostname ESMTP $mail_name (Ubuntu)
biff = no

append_dot_mydomain = no

myhostname = server1.greatgolfswing.com
alias_maps = hash:/etc/aliases
alias_database = hash:/etc/aliases
#mydestination = server1.greatgolfswing.com, localhost.greatgolfswing.com, localhost
relayhost =
mynetworks = 127.0.0.0/8
mailbox_command =
mailbox_size_limit = 0
recipient_delimiter = +
inet_interfaces = all
myorigin = /etc/mailname
smtpd_sasl_local_domain =
smtpd_sasl_auth_enable = yes
smtpd_sasl_security_options = noanonymous
broken_sasl_auth_clients = yes
smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
smtpd_tls_auth_only = no
smtp_use_tls = yes
smtpd_use_tls = yes
smtp_tls_note_starttls_offer = yes
smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
smtpd_tls_loglevel = 1
smtpd_tls_received_header = yes
smtpd_tls_session_cache_timeout = 3600s
tls_random_source = dev:/dev/urandom
home_mailbox = Maildir/

virtual_maps = hash:/etc/postfix/virtusertable

mydestination = /etc/postfix/local-host-names


Thanks again for your assistance!
- Jim

 

Do you have a user with /var/www as his homedir?
When someone sends a mail to that user, Postfix tries to deliver it to /var/www/maildir because of the

Code:

home_mailbox = Maildir/

line in main.cf, but Postfix does it as that user but this cannot work because /var/www is owned by root and has permissions of 755.

 

Mair Errors - Ubuntu "Perfect" Setup

Where are the user's home directories established?

I only have two users set up on the system (root & admin), plus another two setup within ISPConfig (jdstockton4 & testclient). I'm not aware of anyone having this set up as their home directory....at least I haven't set this up anywhere on my own. Is this a default setting for any part of the setup....as I followed all of the instructions in the How to Forge guide to get this far.

Where would I go to check this?

Thanks again!

- Jim

 

You can check the users' homedirs in /etc/passwd.

 

Here is the contents of that file:

root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/bin/sh
bin:x:2:2:bin:/bin:/bin/sh
sys:x:3:3:sys:/dev:/bin/sh
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/bin/sh
man:x:6:12:man:/var/cache/man:/bin/sh
lp:x:7:7:lp:/var/spool/lpd:/bin/sh
mail:x:8:8:mail:/var/mail:/bin/sh
news:x:9:9:news:/var/spool/news:/bin/sh
uucp:x:10:10:uucp:/var/spool/uucp:/bin/sh
proxy:x:13:13roxy:/bin:/bin/sh
www-data:x:33:33:www-data:/var/www:/bin/sh
backup:x:34:34:backup:/var/backups:/bin/sh
list:x:38:38:Mailing List Manager:/var/list:/bin/sh
irc:x:39:39:ircd:/var/run/ircd:/bin/sh
gnats:x:41:41:Gnats Bug-Reporting System (admin):/var/lib/gnats:/bin/sh
nobody:x:65534:65534:nobody:/nonexistent:/bin/sh
dhcp:x:101:101::/nonexistent:/bin/false
syslog:x:102:102::/home/syslog:/bin/false
klog:x:103:103::/home/klog:/bin/false
admin:x:1000:1000:Administrator,,,:/home/admin:/bin/bash
cupsys:x:100:104::/:/bin/false
fetchmail:x:104:65534::/var/lib/fetchmail:/bin/sh
messagebus:x:105:109::/var/run/dbus:/bin/false
hal:x:110:110:Hardware abstraction layer,,,:/var/run/hal:/bin/false
saned:x:111:111::/home/saned:/bin/false
gdm:x:106:112:Gnome Display Manager:/var/lib/gdm:/bin/false
hplip:x:107:7:HPLIP system user,,,:/var/run/hplip:/bin/false
sshd:x:108:65534::/var/run/sshd:/bin/false
bind:x:109:113::/var/cache/bind:/bin/false
mysql:x:112:114:MySQL Server,,,:/var/lib/mysql:/bin/false
postfix:x:113:115::/var/spool/postfix:/bin/false
ftp:x:114:65534::/home/ftp:/bin/false
admispconfig:x:1001:1001:Administrator ISPConfig:/home/admispconfig:/bin/bash
jdstockton4:x:10002:10001:Administrator:/var/www/web1:/bin/false
testclient:x:10003:10002:Test Client:/var/www/web2:/bin/false
haldaemon:x:117:117:Hardware abstraction layer,,,:/var/run/hal:/bin/false

 

www-data's homedir is /var/www, so someone is trying to send emails to your Apache user. Find out who or which program does it. Normally you don't send emails to www-data.
If you need to receive these emails, you can either run

Code:

chown www-data /var/www

or you create an alias for www-data in /etc/aliases and forward the emails to another user (e.g. root) or email address.
If you change /etc/aliases, you must run

Code:

newaliases

afterwards and restart Postfix.

 

I tried both of these options, but neither worked. As a last resort, I uninstalled Ubuntu and reloaded my server with SUSE 9.3. Now, instead of the error reporting: [email protected]
instead, it reports: [email protected]

Can anyone explain what is taking place here? This script works fine on my accounts that are professionally hosted.

Here is the complete error log for this transaction:

Jun 25 10:46:33 server1 postfix/pickup[32057]: 5D8B31E10A: uid=30 from=<wwwrun>
Jun 25 10:46:33 server1 postfix/cleanup[1185]: 5D8B31E10A: message-id=<[email protected]>
Jun 25 10:46:33 server1 postfix/qmgr[32059]: 5D8B31E10A: from=<[email protected]>, size=543, nrcpt=1 (queue active)
Jun 25 10:46:33 server1 postfix/pickup[32057]: 6B55A1E25C: uid=10001 from=<jdstockton-ggs>
Jun 25 10:46:33 server1 postfix/cleanup[1185]: 6B55A1E25C: message-id=<[email protected]>
Jun 25 10:46:33 server1 postfix/local[1187]: 5D8B31E10A: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:46:33 server1 postfix/qmgr[32059]: 5D8B31E10A: removed
Jun 25 10:46:33 server1 postfix/qmgr[32059]: 6B55A1E25C: from=<[email protected]>, size=411, nrcpt=1 (queue active)
Jun 25 10:46:33 server1 postfix/local[1187]: 6B55A1E25C: to=<[email protected]>, orig_to=<admispconfig@localhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:46:33 server1 postfix/qmgr[32059]: 6B55A1E25C: removed
Jun 25 10:46:43 server1 pop3d: Connection, ip=[::ffff:192.168.1.1]
Jun 25 10:46:43 server1 pop3d: LOGIN, user=jdstockton-ggs, ip=[::ffff:192.168.1.1]
Jun 25 10:46:43 server1 pop3d: LOGOUT, user=jdstockton-ggs, ip=[::ffff:192.168.1.1], top=0, retr=675, time=0
Jun 25 10:47:09 server1 postfix/pickup[32057]: 764651E25C: uid=30 from=<wwwrun>
Jun 25 10:47:09 server1 postfix/cleanup[1185]: 764651E25C: message-id=<[email protected]>
Jun 25 10:47:09 server1 postfix/qmgr[32059]: 764651E25C: from=<[email protected]>, size=500, nrcpt=1 (queue active)
Jun 25 10:47:09 server1 postfix/pickup[32057]: 81B931E25E: uid=10001 from=<jdstockton-ggs>
Jun 25 10:47:09 server1 postfix/cleanup[1185]: 81B931E25E: message-id=<[email protected]>
Jun 25 10:47:09 server1 postfix/local[1187]: 764651E25C: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:47:09 server1 postfix/qmgr[32059]: 764651E25C: removed
Jun 25 10:47:09 server1 postfix/qmgr[32059]: 81B931E25E: from=<[email protected]>, size=411, nrcpt=1 (queue active)
Jun 25 10:47:09 server1 postfix/local[1187]: 81B931E25E: to=<[email protected]>, orig_to=<admispconfig@localhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:47:09 server1 postfix/qmgr[32059]: 81B931E25E: removed
Jun 25 10:47:20 server1 pop3d: Connection, ip=[::ffff:192.168.1.1]
Jun 25 10:47:20 server1 pop3d: LOGIN, user=jdstockton-ggs, ip=[::ffff:192.168.1.1]
Jun 25 10:47:21 server1 pop3d: LOGOUT, user=jdstockton-ggs, ip=[::ffff:192.168.1.1], top=0, retr=633, time=1
Jun 25 10:48:12 server1 postfix/pickup[32057]: 05A031E25C: uid=30 from=<wwwrun>
Jun 25 10:48:12 server1 postfix/cleanup[1185]: 05A031E25C: message-id=<[email protected]>
Jun 25 10:48:12 server1 postfix/qmgr[32059]: 05A031E25C: from=<[email protected]>, size=1175, nrcpt=1 (queue active)
Jun 25 10:48:12 server1 postfix/smtp[1249]: warning: connect to private/tlsmgr: No such file or directory
Jun 25 10:48:12 server1 postfix/pickup[32057]: 0E2B41E25E: uid=30 from=<wwwrun>
Jun 25 10:48:12 server1 postfix/cleanup[1185]: 0E2B41E25E: message-id=<[email protected]>
Jun 25 10:48:12 server1 postfix/qmgr[32059]: 0E2B41E25E: from=<[email protected]>, size=486, nrcpt=1 (queue active)
Jun 25 10:48:12 server1 postfix/pickup[32057]: 183471E260: uid=10001 from=<jdstockton-ggs>
Jun 25 10:48:12 server1 postfix/cleanup[1185]: 183471E260: message-id=<[email protected]>
Jun 25 10:48:12 server1 postfix/local[1187]: 0E2B41E25E: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:48:12 server1 postfix/qmgr[32059]: 0E2B41E25E: removed
Jun 25 10:48:12 server1 postfix/qmgr[32059]: 183471E260: from=<[email protected]>, size=411, nrcpt=1 (queue active)
Jun 25 10:48:12 server1 postfix/local[1187]: 183471E260: to=<[email protected]>, orig_to=<admispconfig@localhost>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
Jun 25 10:48:12 server1 postfix/qmgr[32059]: 183471E260: removed
Jun 25 10:48:13 server1 postfix/smtp[1249]: warning: connect to private/tlsmgr: No such file or directory
Jun 25 10:48:13 server1 postfix/smtp[1249]: warning: problem talking to server private/tlsmgr: No such file or directory
Jun 25 10:48:13 server1 postfix/smtp[1249]: warning: no entropy for TLS key generation: disabling TLS support
Jun 25 10:48:13 server1 postfix/smtp[1249]: 05A031E25C: to=<[email protected]>, relay=mail.thingsyougottasee.com[66.98.158.47], delay=1, status=bounced (host mail.thingsyougottasee.com[66.98.158.47] said: 553 5.1.8 <[email protected]>... Domain of sender address [email protected] does not exist (in reply to MAIL FROM command))
Jun 25 10:48:13 server1 postfix/cleanup[1185]: 902211E260: message-id=<[email protected]>
Jun 25 10:48:13 server1 postfix/qmgr[32059]: 902211E260: from=<>, size=3350, nrcpt=1 (queue active)
Jun 25 10:48:13 server1 postfix/qmgr[32059]: 05A031E25C: removed
Jun 25 10:48:13 server1 postfix/local[1187]: 902211E260: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0, status=sent (delivered to maildir)
Jun 25 10:48:13 server1 postfix/qmgr[32059]: 902211E260: removed

 

I explained it in my previous post. On SuSE, the Apache usrr is called wwwrun instead of www-data.

You must create an A record for server1.greatgolfswing.com.
What's in /etc/aliases?

 

Falko,

Thanks for your reply! Which previous post are you referring to? I could not find one that mentions this!

OK! I have created an A record for server1.greatgolfswing.com
I will try this again once the A record takes affect.

Here is /etc/aliases:
------------------------------

# Basic system aliases that MUST be present.
postmaster: root
mailer-daemon: postmaster

# amavis
virusalert: root

# General redirections for pseudo accounts in /etc/passwd.
administrator: root
daemon: root
lp: root
news: root
uucp: root
games: root
man: root
at: root
postgres: root
mdom: root
amanda: root
ftp: root
wwwrun: root
squid: root
msql: root
gnats: root
nobody: root
# "bin" used to be in /etc/passwd
bin: root

# Further well-known aliases for dns/news/ftp/mail/fax/web/gnats.
newsadm: news
newsadmin: news
usenet: news
ftpadm: ftp
ftpadmin: ftp
ftp-adm: ftp
ftp-admin: ftp
hostmaster: root
mail: postmaster
postman: postmaster
post_office: postmaster
# "abuse" is often used to fight against spam email
abuse: postmaster
spam: postmaster
faxadm: root
faxmaster: root
webmaster: root
gnats-admin: root
mailman: root
mailman-owner: mailman

 

Hello,

Creating the "A" record for server1.greatgolfswing.com corrected this problem.

Thanks again for your help!
Best wishes!

- Jim

 

It's post #12 in this thread.

 

It seems that I have similiar problem ??:

 

Someone is trying to send a mail to the user www-data (that's the Apache user) on your system. Maybe a bounced message or something like that. I think you can ignore it.