Hi everyone! I'm having a problem with my OVH Server. When I tried to open one of my website that is in my server I got this problem: ERROR: Uncaught exception 'Zend_Log_Exception' with message '"/var/log/plesk/panel.log" cannot be opened with mode "a"' in /usr/local/psa/admin/externals/Zend/Log/Writer/Stream.php:81 Stack trace: #0 /usr/local/psa/admin/plib/Plesk/Log.php(69): Zend_Log_Writer_Stream->__construct('/var/log/plesk/...') #1 /usr/local/psa/admin/plib/Plesk/Log.php(359): Plesk_Log::init() #2 /usr/local/psa/admin/plib/Plesk/Log.php(262): Plesk_Log::get() #3 /usr/local/psa/admin/plib/Plesk/Log.php(168): Plesk_Log::log('panel', 3, '"/var/log/plesk...') #4 /usr/local/psa/admin/plib/PleskException.php(26): Plesk_Log::err('"/var/log/plesk...') #5 /usr/local/psa/admin/plib/PleskException.php(13): report_crash('"/var/log/plesk...', Array, 'Zend_Controller...', 500, Object(Zend_Controller_Exception)) #6 [internal function]: plesk_exception_handler(Object(Zend_Controller_Exception)) #7 {main} thrown (Stream.php:81). I tried to find a solution in google but without any success. Then I tried to restart my Plesk Panel via command line using this command:"/etc/init.d/psa restart". After that when I tried to open Plesk Panel I got a new error like this: 504 Gateway Time-out nginx Then I tried to open my OVH server by writing the ip in the URL section and I got this error: 502 Bad Gateway nginx After that when I entered my OVH manager I saw that all my services like ssh, http, https, dns and smtp were disabled. I contacted the OVH Sever and they tried to find a solution. They said that it is not an hardware problem but it is an internal one. They put the server to rescue mode and sad that I have to check the servers log a see what happened. Also they said that if I cannot find the problem I can backup the data and then reset it. I mounted the disk via SSH(when they put the server in rescue mode, ssh was enabled) and when I checked at error_log I saw that the server was crashed on Friday, 10 July. The error I see know in the error_log is: [Fri Jul 10 03:29:46 2015] [notice] caught SIGTERM, shutting down [Fri Jul 10 03:29:48 2015] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec) [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366) [Fri Jul 10 03:29:48 2015] [notice] Digest: generating secret for digest authentication ... [Fri Jul 10 03:29:48 2015] [notice] Digest: done [Fri Jul 10 03:29:48 2015] [error] python_init: Python version mismatch, expected '2.6.5', found '2.6.6'. [Fri Jul 10 03:29:48 2015] [error] python_init: Python executable found '/usr/bin/python'. [Fri Jul 10 03:29:48 2015] [error] python_init: Python path being used '/usr/lib64/python26.zip:/usr/lib64/python2.6/:/usr/lib64/python2.6/plat-linux2:/usr/lib64/python2.6/lib-tk:/usr/lib64/python2.6/lib-old:/usr/lib64/python2.6/lib-dynload'. [Fri Jul 10 03:29:48 2015] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads. [Fri Jul 10 03:29:48 2015] [notice] mod_python: using mutex_directory /tmp [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] RSA server certificate CommonName (CN) `Parallels Panel' does NOT match server name!? [Fri Jul 10 03:29:48 2015] [warn] Init: Name-based SSL virtual hosts only work for clients with TLS server name indication support (RFC 4366) [Fri Jul 10 03:29:48 2015] [notice] Apache/2.2.15 (Unix) DAV/2 mod_fcgid/2.3.9 mod_python/3.3.1 Python/2.6.6 mod_ssl/2.2.15 OpenSSL/1.0.1e-fips mod_perl/2.0.4 Perl/v5.10.1 configured -- resuming normal operations Can anyone please help me find a solution. I would really appreciate it. Thank you!
If you use Plesk, you better use their knowledge-base instead of a forum for a different software. You had no success using google? Really? http://kb.odin.com/en/119692
I saw this link but my check permissions were right. A have also contacted Plesk but they said I should contact OVH because you run on an OVH Server.
You need to contact plesk for help. They know how their software is made and probably why the error is caused. Once they give you an answer you could go to OVH when needed
