Postfix does not recognize the passwd from ISPConfig webform

Discussion in 'General' started by Grimnar, Jul 12, 2015.

  1. Grimnar

    Grimnar New Member


    Running ISPconfig 3 on my debian vps. Now I wanted to change a users password using ispconfig webpage (email mailbox).
    When Im using the page to change password, everything is fine. But when the user connects using his mail client, the server spews out this message:
    SASL LOGIN authentication failed:

    So what is going on? I have tried my self as well, and the new password does not work. This is a pop3-account if that helps.
  2. Grimnar

    Grimnar New Member

    I actually had to delete the user and re-add it to make the password work. And when I logged in again, I got a lot of mails like this:
    Subject: 12.07.2015-01:30 - DEBUG - Remove Lock: /usr/local...
    Body: 12.07.2015-01:31 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
    12.07.2015-01:31 - DEBUG - Calling function 'user_insert' from plugin 'mail_plugin' raised by event 'mail_user_insert'.
    12.07.2015-01:31 - DEBUG - Created Maildir /var/vmail/ with subfolder: Sent
    12.07.2015-01:31 - DEBUG - Mailfilter config has been changed
    12.07.2015-01:31 - DEBUG - Found 1 addresses at all.
    12.07.2015-01:33 - DEBUG - Set Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock

  3. till

    till Super Moderator Staff Member ISPConfig Developer

    You enabled debugging and this are the debug messages.
  4. Grimnar

    Grimnar New Member

    Yeah, sorry about that one. One google search with the output fixed that one. But stille. Is it normal to delete users to make new passwords work?
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    No. Never seen that on a server yet. Maybe a problem that the password was cached at postfix or dovecot.

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