Problem with squirrelmail folders after upgrade

Discussion in 'Installation/Configuration' started by recin, Jul 11, 2014.

  1. recin

    recin Active Member

    I have updated my ispconfig from to and later to and squirrelmail from 1.4.20 to 1.4.22

    Mail accounts created before works fine but when I create a new account and then enter to the webmail, I see this error trying to access to sent, drafts or trash folder:

    ERROR: Could not complete request.
    Query: SELECT "INBOX.Sent"
    Reason given: Mailbox does not exist, or must be subscribed to.

    Inbox works fine and it can send mails, but not save copy in sent folder.

    If I access the account folder from SSH I see that courierimapkeywords folder, courierimapacl and courierimapuiddb files are missing.

    What can I do?
  2. srijan

    srijan New Member HowtoForge Supporter

    I need some more details from you.
    My first question from you is which mailclient you are using?
    You need to subscribe the sent item folders to correct/valid path/folder. It is the error in your mail account.
  3. recin

    recin Active Member

    No mail client. The error is from the squirrelmail webmail.
    It seems to be a problem in the creation of the account in ispconfig since there are missings archives and folders.
    How can I subscribe the sent item folders?
  4. recin

    recin Active Member

    I have more problems.
    If I create a new account from an existing mail domain I have the problem posted before but I can receive mail.

    But if I create a new mail domain and a new account I dont receive any mail and I see this error in the mail queue, for [email protected]:

    (temporary failure. Command output: ERR: authdaemon: s_connect() failed: Permission denied /usr/bin/maildrop: Unable to create a dot-lock at /var/vmail/

    I can see the mail folder is created in /var/vmail.

    Whats going on?
  5. recin

    recin Active Member

    I found whats the problem with the Permission denied

    When I created a new mail domain its property of user root, group root
    If I change this by user and group vmail it works.

    What can I do create this automatically with vmail owner?
    In ISPConfig -> System -> Server Config -> server -> tab "Mail" I have mailuser name and group vmail
  6. till

    till Super Moderator Staff Member ISPConfig Developer

  7. recin

    recin Active Member

    Ill try the debug mode.

    Yes, /var/vmail is a link to /home/vmail
  8. till

    till Super Moderator Staff Member ISPConfig Developer

  9. recin

    recin Active Member

    Now everything works OK.
    Thanks a lot!

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