Roundcube is no longer working

Discussion in 'ISPConfig 3 Priority Support' started by muelli75, Jun 2, 2026 at 5:44 PM.

  1. muelli75

    muelli75 Member HowtoForge Supporter

    On my Debian bookworm Roundcube (roundcube:all/bookworm-security 1.6.5+dfsg-1+deb12u9) Roundcube suddenly stopped to work.

    All I get at https://mydomain.com/webmail is in the title "Internal error"
    ------
    Oops... something went wrong!
    An internal error has occurred. Your request cannot be processed at this time.
    For administrators: Please check the application and/or server error logs for more information.
    ------
    But sadly there are no entrys in /var/log/syslog, /var/log/roundcube/error.log or in journalctl -p debug --since "4 hours ago"|grep round

    Does anyone have any idea where the service logs the errors?

    Thanks for any hints!
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look at the Apache or Nginx error.log file. Errors from PHP applications get logged there.
     
  3. pvanthony

    pvanthony Active Member HowtoForge Supporter

    could it be the /etc/roundcube/default.conf file has the wrong permissions or wrong owner?
     

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