Roundcube Webmail Identities - unable to delete

Discussion in 'General' started by onastvar, Apr 29, 2026.

  1. onastvar

    onastvar Member

    One of the email accounts ("[email protected]") I created in ISPConfig has 2 identities, i have no idea how was this even possible. In Roundcube 1.5.5, I do not have option to delete identities. I modified config.inc.php to try all 5 options, still cannot delete identity. Also tried to recreate same email account in ISPConfig, both identities come back. Any idea how to remove identity?

    nano /etc/roundcube/config.inc.php
    // Set identities access level:
    // 0 - many identities with possibility to edit all params
    // 1 - many identities with possibility to edit all params but not email address
    // 2 - one identity with possibility to edit all params
    // 3 - one identity with possibility to edit all params but not email address
    // 4 - one identity with possibility to edit only signature
    $config['identities_level'] = 2;

    No option to delete identity
    upload_2026-4-29_10-43-20.png
     
  2. onastvar

    onastvar Member

    Resolved by searching roundcubemail db, deleted entry directly from database using phpmyadmin.

    upload_2026-4-29_14-16-32.png
     

Share This Page