Sieve not working (CC, vacation) but BCC function works fine

Hi all!

I have a big problem. Sieve mailfilter not working, not sending CC-s and the vacation function not working neither.
I don't see anything in the mail logs related to the CC addresses, so I think it is not even trying to send anything.

I can show the config file of dovecot:


listen = *,[::]
protocols = imap pop3
auth_mechanisms = plain login
disable_plaintext_auth = no
log_timestamp = "%Y-%m-%d %H:%M:%S "
mail_privileged_group = vmail

##DEFAULT
ssl_cert = </work/ssl/domain.hu.crt
ssl_key = </work/ssl/domain.hu.key
ssl_dh = </etc/dovecot/dh.pem

# Ez a sas-os SNI
local_name node1.domain.hu {
ssl_cert = </work/ssl/domain.hu.crt
ssl_key = </work/ssl/domain.hu.key
ssl_dh = </etc/dovecot/dh.pem
}

ssl_protocols = !SSLv3


mail_max_userip_connections = 1000
passdb {
args = /etc/dovecot/dovecot-sql.conf
driver = sql
}
userdb {
driver = prefetch
}
userdb {
args = /etc/dovecot/dovecot-sql.conf
driver = sql
}
plugin {
quota = dict:user::file:/var/vmail/%d/%n/.quotausage
sieve=/var/vmail/%d/%n/.sieve
sieve_max_redirects = 25
}
service auth {
unix_listener /var/spool/postfix/private/auth {
group = postfix
mode = 0660
user = postfix
}
unix_listener auth-userdb {
group = vmail
mode = 0600
user = vmail
}
user = root
}
service lmtp {
unix_listener /var/spool/postfix/private/dovecot-lmtp {
group = postfix
mode = 0600
user = postfix
# For higher volume sites, it may be desirable to increase the number of active listener processes.
# A range of 5 to 20 is probably good for most sites
# process_min_avail = 20
}
}
service imap-login {
client_limit = 1000
process_limit = 512
service_count = 0
process_min_avail = 4
vsz_limit = 1G
}
protocol imap {
mail_plugins = quota imap_quota
}
protocol pop3 {
pop3_uidl_format = %08Xu%08Xv
mail_plugins = quota
}
protocol lda {
postmaster_address = postmaster@
mail_plugins = sieve quota
}
protocol lmtp {
postmaster_address = postmaster@
mail_plugins = quota sieve
}


----------------
dovecot/conf.d/15-lda.conf
protocol lda {
# Space separated list of plugins to load (default is global mail_plugins).
mail_plugins = $mail_plugins sieve
}

--------------

dovecot/conf.d/90-sieve.conf
plugin {
sieve = file:~/sieve;active=~/.dovecot.sieve
}

What can I do for debugging the problem any sugestions?

 

It looks like for me that sieve is not even "running" can I check somehow if receives the config files?

A .sieve file looks like this in vmail folder:


require ["fileinto", "regex", "date", "relational", "vacation"];

# Send a copy of email to
redirect "[email protected]";
keep;

 

Shouldn't this point to your users vmail home? Like /var/vmail/%d/%n/.dovecot.sieve?

 

I used this tutorial years ago:
https://www.howtoforge.com/tutorial/perfect-server-debian-9-nginx-bind-dovecot-ispconfig-3.1/

My ispconfig version:
This Version: 3.1.12

 

I checked ( I have 6 copy of this server) all works fine, except this one. Al the others have the same dovecot/conf.d/90-sieve.conf file like this, and the others works fine with this config:

plugin {
sieve = file:~/sieve;active=~/.dovecot.sieve
}

 

Are all services running on that problem server? Do you mean you have 7 servers set up in the same way?
You could run the common issues script to rule out the usual suspects:
https://forum.howtoforge.com/threads/please-read-before-posting.58408/

 

This is the output for the test:


##### SERVER #####
IP-address (as per hostname): ***.***.***.***
[WARN] could not determine server's ip address by ifconfig
[INFO] OS version is Debian GNU/Linux 10 (buster)

[INFO] uptime: 14:29:20 up 36 min, 1 user, load average: 0.06, 0.06, 0.08

[INFO] memory:
total used free shared buff/cache available
Mem: 30Gi 3.5Gi 23Gi 339Mi 3.7Gi 26Gi
Swap: 0B 0B 0B

[INFO] ISPConfig is installed.

##### ISPCONFIG #####
ISPConfig version is 3.1.12


##### VERSION CHECK #####

[INFO] php (cli) version is 5.6.40-63+0~20220929.69+debian10~1.gbp639d4c
[INFO] php-cgi (used for cgi php in default vhost!) is version 7.4.32

##### PORT CHECK #####

[WARN] Port 22 (SSH server) seems NOT to be listening

##### MAIL SERVER CHECK #####


##### RUNNING SERVER PROCESSES #####

[INFO] I found the following web server(s):
Unknown process (nginx (PID 1369)
[INFO] I found the following mail server(s):
Postfix (PID 1634)
[INFO] I found the following pop3 server(s):
Dovecot (PID 1104)
[INFO] I found the following imap server(s):
Dovecot (PID 1104)
[INFO] I found the following ftp server(s):
PureFTP (PID 1830)

##### LISTENING PORTS #####
(only ()
Local (Address)
[localhost]:9700 (1116/php-fpm
[localhost]:9668 (1116/php-fpm
[localhost]:9604 (1116/php-fpm
[localhost]:10023 (1416/postgrey)
[localhost]:9639 (1116/php-fpm
[localhost]:9607 (1116/php-fpm
[localhost]:10024 (1756/amavisd-new)
[localhost]:9704 (1116/php-fpm
[localhost]:9608 (1116/php-fpm
[localhost]:10025 (1634/master)
[anywhere]:873 (1351/rsync)
[localhost]:9545 (1116/php-fpm
[localhost]:10026 (1756/amavisd-new)
[localhost]:10027 (1634/master)
[anywhere]:587 (1634/master)
[localhost]:11211 (1357/memcached)
[localhost]:9580 (1116/php-fpm
[localhost]:9677 (1116/php-fpm
[localhost]:9581 (1116/php-fpm
[anywhere]:110 (1104/dovecot)
[localhost]:9678 (1116/php-fpm
[localhost]:9582 (1116/php-fpm
[anywhere]:143 (1104/dovecot)
[anywhere]:111 (1/init)
[anywhere]:80 (1369/nginx
[localhost]:9616 (1116/php-fpm
[anywhere]:465 (1634/master)
[localhost]:9617 (1067/php-fpm
[localhost]:82 (1638/apache2)
[localhost]:9683 (1116/php-fpm
[localhost]:9556 (1116/php-fpm
[anywhere]:21 (1830/pure-ftpd)
[localhost]:9560 (1116/php-fpm
[anywhere]:25 (1634/master)
[localhost]:9625 (1116/php-fpm
[localhost]:9690 (1067/php-fpm
[localhost]:9595 (1116/php-fpm
[localhost]:9596 (1116/php-fpm
[localhost]:9693 (1116/php-fpm
[localhost]:9565 (1116/php-fpm
[localhost]:9696 (1116/php-fpm
[localhost]:9600 (1067/php-fpm
[anywhere]:993 (1104/dovecot)
[localhost]:9569 (1116/php-fpm
***.***.***.***:5666 (1359/nrpe)
[anywhere]:49922 (1167/sshd)
[anywhere]:995 (1104/dovecot)
*:*:*:*::*:10024 (1756/amavisd-new)
*:*:*:*::*:873 (1351/rsync)
*:*:*:*::*:3306 (1514/mysqld)
*:*:*:*::*:10026 (1756/amavisd-new)
*:*:*:*::*:587 (1634/master)
[localhost]10 (1104/dovecot)
[localhost]43 (1104/dovecot)
[localhost]11 (1/init)
*:*:*:*::*:8080 (1638/apache2)
*:*:*:*::*:80 (1369/nginx
*:*:*:*::*:465 (1634/master)
*:*:*:*::*:8081 (1638/apache2)
*:*:*:*::*:21 (1830/pure-ftpd)
*:*:*:*::*:25 (1634/master)
*:*:*:*::*:443 (1638/apache2)
*:*:*:*::*:993 (1104/dovecot)
*:*:*:*::*:49922 (1167/sshd)
*:*:*:*::*:995 (1104/dovecot)




##### IPTABLES #####
Chain INPUT (policy DROP)
target prot opt source destination
f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25
f2b-pure-ftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22
ACCEPT all -- [anywhere]/0 [anywhere]/0
ACCEPT all -- [anywhere]/0 [anywhere]/0 state RELATED,ESTABLISHED
ACCEPT all -- ***.***.***.***/8 [anywhere]/0
ACCEPT icmp -- [anywhere]/0 [anywhere]/0
ACCEPT all -- ***.***.***.***/25 [anywhere]/0
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:49922
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:80
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:8080
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:8081
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:443
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21,20000:21999,40110:40210
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:7000
ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:7000
ACCEPT tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25,993,995,465,587,143,110

Chain FORWARD (policy DROP)
target prot opt source destination

Chain OUTPUT (policy ACCEPT)
target prot opt source destination

Chain f2b-pure-ftpd (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0

Chain f2b-sshd (1 references)
target prot opt source destination
RETURN all -- [anywhere]/0 [anywhere]/0

Chain f2b-postfix-sasl (1 references)
target prot opt source destination
REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
RETURN all -- [anywhere]/0 [anywhere]/0




##### LET'S ENCRYPT #####
Certbot is installed in /usr/bin/certbot

 

UPDATE:

In the /etc/dovecot/dovecot.conf there is a block:


service imap-login {
client_limit = 1000
process_limit = 512
# service_count = 0
# process_min_avail = 4
# vsz_limit = 1G
}

I commented out the 3 rows you see, all works fine now. Tomorrow I will investigate what the 3 commented rows mean

Peter