Spam, phishing and virusses are being sent from my server.

Discussion in 'General' started by larsvansante, Mar 27, 2016.

  1. larsvansante

    larsvansante New Member

    Hello,

    All of my clients are getting malicious emails sent from my server. I have never dealt with anything like this, I already contacted them adn explained the situation. One of them is infected and can't use his computer anymore. It is about a debian 7 perfect ispconfig server with apache from the tutorials.

    What are the apropriate steps? I already have a new server spinned up to move everything, but I don't want it getting infected as well.
    I am literally panicking...
    Thanks.
     
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    First thing you'll want to identify where the emails are coming from, for which you look at the (full) headers in the email messages and your mail log file. You say they are "from your server," what exactly do you mean by that?

    If they are sent through an email account on your server you may just need to change passwords on the account.

    If they originate from your server but are unauthenticated, it's quite possible they come through a website. Check your web server logs to try to identify such requests; eg. see if the originating ip addr is in the email headers and search for it, or simply search for the time range the messages were sent. Once you can identify the website(s) affected, you can then find the specific script(s) which are being exploited, and start looking into what's needed to fix it, which might be as simple as updating software (eg. wordpress core/plugins/themes). There are tools to help your search here, eg. maldet and ispprotect are 2 that come to mind. If you find strange scripts which shouldn't be there sending email, probably the entire website is compromised and you should approach it as such (change passwords, clean up the site, update software, etc.).

    If you simply meant your server is the mail server through which your client received an infected mail (ie. unauthenticated mail originating from the internet), you can try to improve your mail filtering/virus scanning. There's quite a bit which can be done (and it's a complex topic), though in the end it's an arms race against those sending that stuff, so is never perfect (in some environments user education can certainly help). Some things to try: look at adding move virus scanning signatures, and/or additional scanners; update to current software if your server is old; block obviously malicious file types/attachments, and even less obvious ones if your environment allows it; utilize blacklists/whitelists in both your mail system and firewalls; look at rescanning already delivered mail at later dates so new malware which slips through gets caught later on (if the mail isn't already downloaded....).

    See what you find with that and post back as you walk through it, there are quite a few helpful folks here.
     
  3. larsvansante

    larsvansante New Member

    Hello, Thank you for your help :)

    I suspect they were coming from sites, with ispprotect I was able to find some malicious code on different websites which I deleted. (I didn't use those sites anymore as they were from old clients)

    I checked with maldet and it didn't find anything.
    Once I am certain the rest is clean, I will move every site to a new server. (I had some trouble upgrading this one to jessie in the past)

    Below is the source of one of the emails I had. It displays like it came from my mailbox.
    Maybe you see more than I do...

    Code:
    Return-Path: <[email protected]>
    X-Original-To: [email protected]
    Delivered-To: [email protected]
    Received: from localhost (localhost [127.0.0.1])
        by server1.lswebs.net (Postfix) with ESMTP id 2E08E40A4AB
        for <[email protected]>; Thu, 24 Mar 2016 15:26:55 +0100 (CET)
    X-Virus-Scanned: Debian amavisd-new at server1.lswebs.nl
    X-Amavis-Alert: BAD HEADER SECTION, MIME error: error: part did not end with
        expected boundary
    Received: from server1.lswebs.net ([127.0.0.1])
        by localhost (server1.lswebs.net [127.0.0.1]) (amavisd-new, port 10024)
        with ESMTP id aRWfQTluM8ct for <[email protected]>;
        Thu, 24 Mar 2016 15:26:54 +0100 (CET)
    Received: from 82.186-71-150.uio.satnet.net (unknown [186.71.150.82])
        by server1.lswebs.net (Postfix) with ESMTP id CBD4A40A4A3
        for <[email protected]>; Thu, 24 Mar 2016 15:26:53 +0100 (CET)
    From: <[email protected]>
    To: <[email protected]>
    Subject: Document2
    Thread-Topic: Document2
    Thread-Index: AdF+sJZYKtxaTvOhSFC+rMKD/CUwyg==
    Date: Thu, 24 Mar 2016 09:26:53 -0500
    Message-ID: <[email protected]>
    Accept-Language: en-GB, en-US
    Content-Language: en-US
    X-MS-Has-Attach: yes
    X-MS-TNEF-Correlator:
    x-originating-ip: [192.168.0.28]
    Content-Type: multipart/mixed;
        boundary="_004_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_"
    MIME-Version: 1.0
    
    --_004_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_
    Content-Type: multipart/alternative;
        boundary="_000_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_"
    
    --_000_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_
    Content-Type: text/plain; charset="us-ascii"
    Content-Transfer-Encoding: quoted-printable
    
    
    
    --_000_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_
    Content-Type: text/html; charset="us-ascii"
    Content-Transfer-Encoding: quoted-printable
    
    <html xmlns:o=3D"urn:schemas-microsoft-com:office:office" xmlns:w=3D"urn:sc=
    hemas-microsoft-com:office:word" xmlns:m=3D"http://schemas.microsoft.com/of=
    fice/2004/12/omml" xmlns=3D"http://www.w3.org/TR/REC-html40">
    <head>
    <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dus-ascii"=
    >
    <meta name=3D"Generator" content=3D"Microsoft Word 14 (filtered medium)">
    <style><!--
    /* Font Definitions */
    @font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
    /* Style Definitions */
    p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0cm;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri","sans-serif";
        mso-fareast-language:EN-US;}
    a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:blue;
        text-decoration:underline;}
    a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:purple;
        text-decoration:underline;}
    span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri","sans-serif";
        color:windowtext;}
    .MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri","sans-serif";
        mso-fareast-language:EN-US;}
    @page WordSection1
        {size:612.0pt 792.0pt;
        margin:72.0pt 72.0pt 72.0pt 72.0pt;}
    div.WordSection1
        {page:WordSection1;}
    --></style>
    </head>
    <body lang=3D"EN-GB" link=3D"blue" vlink=3D"purple">
    <div class=3D"WordSection1">
    <p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
    </div>
    </body>
    </html>
    
    --_000_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_--
    
    --_004_300621BC94B77642BC430B054CFFEC9C4A08FF5DBOROSBSboroloca_
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        name="Document2.zip"
    Content-Description: Document2.zip
    Content-Disposition: attachment; filename="Document2.zip";
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  4. larsvansante

    larsvansante New Member

    This is another source of email I got, it uses a non existing mailbox.

    Code:
    Return-Path: <[email protected]>
    X-Original-To: [email protected]
    Delivered-To: [email protected]
    Received: from localhost (localhost [127.0.0.1])
        by server1.lswebs.net (Postfix) with ESMTP id B46784027BA
        for <[email protected]>; Mon, 28 Mar 2016 16:19:00 +0200 (CEST)
    X-Virus-Scanned: Debian amavisd-new at server1.lswebs.nl
    Received: from server1.lswebs.net ([127.0.0.1])
        by localhost (server1.lswebs.net [127.0.0.1]) (amavisd-new, port 10024)
        with ESMTP id 08uZa3twZWQ9 for <[email protected]>;
        Mon, 28 Mar 2016 16:18:59 +0200 (CEST)
    Received: from [180.149.210.18] (unknown [180.149.210.18])
        by server1.lswebs.net (Postfix) with ESMTP id 623A8402793
        for <[email protected]>; Mon, 28 Mar 2016 16:18:59 +0200 (CEST)
    From: "netadmin" <[email protected]>
    To: "[email protected]" <[email protected]>
    Subject: Document (1).pdf
    Date: Mon, 28 Mar 2016 19:18:58 +0500
    Message-ID: <[email protected]>
    MIME-Version: 1.0
    Content-Type: multipart/mixed;
        boundary="----=_NextPart_000_0042_01D0A1F9.171F24B0"
    X-Mailer: Microsoft Outlook 14.0
    Thread-Index: AdCh6FNHn/LWax1JSTSc7XL2c2t2TQ==
    Content-Language: en-US
    
    This is a multipart message in MIME format.
    
    ------=_NextPart_000_0042_01D0A1F9.171F24B0
    Content-Type: text/plain;
        charset="us-ascii"
    Content-Transfer-Encoding: 7bit
    
    Document (1).pdf
    
    ------=_NextPart_000_0042_01D0A1F9.171F24B0
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        name="Document (1).zip"
    Content-Transfer-Encoding: base64
    Content-Disposition: attachment;
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  5. larsvansante

    larsvansante New Member

    I checked the last mail in the log and this is what it says:

    Code:
    Mar 28 16:18:59 server1 postfix/smtpd[19539]: connect from unknown[180.149.210.18]
    Mar 28 16:18:59 server1 postfix/smtpd[19539]: 623A8402793: client=unknown[180.149.210.18]
    Mar 28 16:18:59 server1 postfix/cleanup[20138]: 623A8402793: message-id=<[email protected]>
    Mar 28 16:18:59 server1 postfix/qmgr[5096]: 623A8402793: from=<[email protected]>, size=5204, nrcpt=1 (queue active)
    Mar 28 16:18:59 server1 postfix/smtpd[19539]: disconnect from unknown[180.149.210.18]
    
     
  6. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Those both appear to be unauthenticated mail coming from the internet, not compromised websites that you host.

    Do you use sanesecurity rules? (http://sanesecurity.com/) Clamav rules out of the box are quite inadequate. There are several other virus scanners for linux as well which you could look at using in combination.

    Some places can get away with blocking .zip files entirely, which would stop these in particular. Most places can't, but you can probably block .exe and friends if you don't already.

    These 2 sending ip addrs are one quite a few blacklists at this point. They may not have been when the messages were sent, but make sure you're utilizing some rbls:

    http://www.anti-abuse.org/multi-rbl-check-results/?host=186.71.150.82
    http://www.anti-abuse.org/multi-rbl-check-results/?host=180.149.210.18

    This catches quite a few that slip by at first, and is worth looking at.


    One other suggestion is to limit who can send mail claiming to be from your domain. Look at a hard fail SPF policy for larsvansante.nl, and get familiar with the options you have in postfix sender restrictions (http://www.postfix.org/postconf.5.html#smtpd_sender_restrictions) - add reject_sender_login_mismatch and reject_unlisted_sender to help with the two samples above, but it does have implications for everyone using your server (test it with warn_if_reject first if needed).
     
  7. larsvansante

    larsvansante New Member

    Thank you so much! I added the sender restrictions you defined which did not help, I Didn't find any good tutorial for the sane check yet, but the blacklists definatly work! :) No spam since then.
    Could you tell me if this hardening guide still applies to debian jessie?
    https://www.howtoforge.com/hardening-postfix-for-ispconfig-3

    I will go through all of it on my new server.
     
  8. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    What is your smtpd_sender_restrictions set to?

    For debian the easiest way is install the clamav-unofficial-sigs package:
    Code:
    apt-get install clamav-unofficial-sigs -y
    That will download a default set of sanesecurity signatures, as well as some from other sources. There are more sanesecurity signatures to consider though, see http://sanesecurity.com/usage/signatures/ for available signature databases and their FP likelihood.

    A quick look at the debian readme shows how to override settings for clamav-unofficial-sigs:
    Code:
    zless /usr/share/doc/clamav-unofficial-sigs/README.Debian.gz
    As an example, to add the badmacro signatures copy the ss_dbs= section from /usr/share/clamav-unofficial-sigs/conf.d/00-clamav-unofficial-sigs.conf to a custom conf file:
    Code:
    sed -n '/^ss_dbs=/,$p' /usr/share/clamav-unofficial-sigs/conf.d/00-clamav-unofficial-sigs.conf | sed '/^$/,$d' > /etc/clamav-unofficial-sigs.conf.d/sanesecurity.conf
    Then add badmacro.ndb to that list with your text editor or:
    Code:
    echo 'ss_dbs="${ss_dbs} badmacro.ndb"' >>/etc/clamav-unofficial-sigs.conf.d/sanesecurity.conf
    Then wait for the next hourly cronjob, or run clamav-unofficial-sigs manually to download that:
    Code:
    sudo -u clamav /usr/sbin/clamav-unofficial-sigs
    For the most part, yes, that would apply to jessie. Depending on your time frame, ispconfig 3.1 will have better postfix config out of the box. If https://git.ispconfig.org/ispconfig/ispconfig3/merge_requests/279 is accepted, skip the entirety of the 'Postfix main.cf' section in that hardening guide and go with ispconfig defaults. Use the the ispconfig interface to configure the blacklists (DNSBL section). Postscreen is a good tool (if you can use it, eg. if you require all your clients to send on port 587), but the postscreen section there is pretty incomplete, though would work as a first step. The SPF info and greylisting info would apply (though you might skip greylisting if you use postscreen).
     

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