I have installed Softaculous as per the instructions on their website, installation went all ok. it has arrived in Tools but when I click on the option I get an error ... ERROR IN SHIFTING TO USER LEVEL this happens wether I am logged in as admin, or reseller or client. Any ideas?
softacolous was fine for many months, and this stopped working when i updated to 3.1, and then i got the same message, so i am sure it is a compatibility issue.
Yes, that's very likely. If they did not updated their software for ISPConfig 3.1 then it might have stopped working.
If you have a multiserver setup Softaculus does not support it. Note: Softaculous does not support Multi Server setup of ISPConfig Panel yet. https://www.softaculous.com/docs/Installing_Softaculous_in_ISPConfig
