Unable to administer ISPConfig 3

Hi,

I have an ispconfig 3.1.12 install on Ubuntu 16.04.5 LTS with Apache and all that good stuff.

recently, I am unable to do anything from the admin interface. I just get a spinning wheel. Chrome tells me that it is getting a 403 forbidden for /datalogstatus.php.

I'm not even able to enable debug mode for further diagnostics.

Full output form Chrome:

Code:

/datalogstatus.php:1
Failed to load resource: the server responded with a status of 403 (Forbidden)

ispconfig.js:290
ispconfig.js:290 Uncaught ReferenceError: dataLogTimer is not defined
    at Object.success (ispconfig.js:290)
    at j (jquery.min.js:2)
    at Object.fireWith [as resolveWith] (jquery.min.js:2)
    at x (jquery.min.js:4)
    at XMLHttpRequest.<anonymous> (jquery.min.js:4)

ispconfig.js:618:
preventing click because there is still a request running.

Permissions for the files in question:

Code:

root@romana:~# ls -al /usr/local/ispconfig/interface/web/
total 132
drwxr-x--- 19 ispconfig ispconfig  4096 Feb 20 01:26 .
drwxr-x---  9 ispconfig ispconfig  4096 Feb 20 01:26 ..
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 admin
-rwxr-x---  1 ispconfig ispconfig  3188 May 24 22:54 capp.php
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 client
-rwxr-x---  1 ispconfig ispconfig  2970 May 24 22:54 content.php
drwxr-x---  7 ispconfig ispconfig  4096 Feb 20 01:26 dashboard
-rwxr-x---  1 ispconfig ispconfig  1901 May 24 22:54 datalogstatus.php
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 dns
-rwxr-x---  1 ispconfig ispconfig     0 May 24 22:54 dummy_login.html
-rwxr-x---  1 ispconfig ispconfig 18478 May 24 22:54 favicon.ico
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 help
-rwxr-x---  1 ispconfig ispconfig  4533 May 24 22:54 index.php
drwxr-x---  6 ispconfig ispconfig  4096 May 24 22:53 js
-rwxr-x---  1 ispconfig ispconfig  1649 May 24 22:54 keepalive.php
drwxr-x---  4 ispconfig ispconfig  4096 Feb 20 01:26 login
drwxr-x---  6 ispconfig ispconfig  4096 May 24 22:54 mail
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 mailuser
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 monitor
-rwxr-x---  1 ispconfig ispconfig  5144 May 24 22:54 nav.php
drwxr-x---  2 ispconfig ispconfig  4096 Feb 20 01:26 remote
-rwxr-x---  1 ispconfig ispconfig    25 May 24 22:54 robots.txt
drwxr-x---  7 ispconfig ispconfig  4096 Feb 20 01:26 sites
drwxr-x---  3 ispconfig ispconfig  4096 Feb 20 01:26 strengthmeter
drwxrwx---  2 ispconfig ispconfig  4096 Feb 20 01:26 temp
drwxr-x---  3 ispconfig ispconfig  4096 Feb 20 01:26 themes
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 tools
drwxr-x---  6 ispconfig ispconfig  4096 Feb 20 01:26 vm

This seems to have happened recently, so I'm assuming an OS update may have caused it, but does anyone have any ideas on how I can fix this?

 

Hi Till,

Thanks for the tip. I was trying to run ispconfig_update.sh normally, but that told me there are not update (due to being on the latest version), but running it with git-stable runs through the update fine, but gives me no change, I'm afraid.

I even gave the box a reboot after running the update script, just to be sure.

 

I sure did

Apache error logs have nothing ISPconfig wise in them, just this:

Code:

[Mon Jul 30 11:38:23.538090 2018] [cgi:error] [pid 3224] [client 139.99.99.145:41718] malformed header from script 'php': Bad header: <b>Security Alert!</b> The PHP
[Mon Jul 30 11:38:23.903404 2018] [cgi:error] [pid 2800] [client 139.99.99.145:42194] AH02811: script not found or unable to stat: /usr/lib/cgi-bin/php5
[Mon Jul 30 11:38:24.270796 2018] [access_compat:error] [pid 1911] [client 139.99.99.145:42490] AH01797: client denied by server configuration: /usr/share/phpmyadmin
[Mon Jul 30 11:38:42.027543 2018] [:error] [pid 1911] [client 139.99.99.145:55258] script '/var/www/html/wp-login.php' not found or unable to stat
[Mon Jul 30 14:57:06.740880 2018] [:error] [pid 907] [client 5.188.210.12:39683] script '/var/www/html/echo.php' not found or unable to stat, referer: https://www.google.com/
[Mon Jul 30 16:00:34.309626 2018] [cgi:error] [pid 31886] [client 61.135.202.23:42234] malformed header from script 'php': Bad header: <b>Security Alert!</b> The PHP[code]

 

If you recently did an OS update, try re-doing all perfect server guide for Ubuntu 16.04 Apache and at last step (ISPConfig), run php -q update.php instead.

 

Hi Ahrasis,

Sorry, I should have been clearer on what I meant by OS Update. Not a full Ubuntu version upgrade, just the usual apt-get approach.

The system has always been on 16.04 and I followed that very guide to get it set up when moving of an old host.

Do you still recommend going through the guide? I can give it a blast ig you think it will help.

 

Nope. Only if you did a full OS update from (e.g. 14.04 -16.04). Normal update normally won't affect your server system.

 

Ok, no probs. Thanks for tip, anyhow

 

Hi till,

Not that I'm aware of and I haven't messed about with apache's configs for months.

mods-enabled looks like:

Code:

root@romana:~# ls -al /etc/apache2/mods-available/
total 8
drwxr-xr-x 2 root root 4096 Feb 20 13:00 .
drwxr-xr-x 8 root root 4096 Jul  5 09:48 ..
lrwxrwxrwx 1 root root   36 Feb 20 01:03 access_compat.load -> ../mods-available/access_compat.load
lrwxrwxrwx 1 root root   30 Feb 20 01:05 actions.conf -> ../mods-available/actions.conf
lrwxrwxrwx 1 root root   30 Feb 20 01:05 actions.load -> ../mods-available/actions.load
lrwxrwxrwx 1 root root   28 Feb 20 01:03 alias.conf -> ../mods-available/alias.conf
lrwxrwxrwx 1 root root   28 Feb 20 01:03 alias.load -> ../mods-available/alias.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 auth_basic.load -> ../mods-available/auth_basic.load
lrwxrwxrwx 1 root root   34 Feb 20 01:05 auth_digest.load -> ../mods-available/auth_digest.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 authn_core.load -> ../mods-available/authn_core.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 authn_file.load -> ../mods-available/authn_file.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 authz_core.load -> ../mods-available/authz_core.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 authz_host.load -> ../mods-available/authz_host.load
lrwxrwxrwx 1 root root   33 Feb 20 01:03 authz_user.load -> ../mods-available/authz_user.load
lrwxrwxrwx 1 root root   32 Feb 20 01:03 autoindex.conf -> ../mods-available/autoindex.conf
lrwxrwxrwx 1 root root   32 Feb 20 01:03 autoindex.load -> ../mods-available/autoindex.load
lrwxrwxrwx 1 root root   26 Feb 20 01:05 cgi.load -> ../mods-available/cgi.load
lrwxrwxrwx 1 root root   29 Feb 20 01:05 dav_fs.conf -> ../mods-available/dav_fs.conf
lrwxrwxrwx 1 root root   29 Feb 20 01:05 dav_fs.load -> ../mods-available/dav_fs.load
lrwxrwxrwx 1 root root   26 Feb 20 01:05 dav.load -> ../mods-available/dav.load
lrwxrwxrwx 1 root root   30 Feb 20 01:03 deflate.conf -> ../mods-available/deflate.conf
lrwxrwxrwx 1 root root   30 Feb 20 01:03 deflate.load -> ../mods-available/deflate.load
lrwxrwxrwx 1 root root   26 Feb 20 01:03 dir.conf -> ../mods-available/dir.conf
lrwxrwxrwx 1 root root   26 Feb 20 01:03 dir.load -> ../mods-available/dir.load
lrwxrwxrwx 1 root root   26 Feb 20 01:03 env.load -> ../mods-available/env.load
lrwxrwxrwx 1 root root   40 Feb 20 13:00 expires.load -> /etc/apache2/mods-available/expires.load
lrwxrwxrwx 1 root root   30 Feb 20 01:07 fastcgi.conf -> ../mods-available/fastcgi.conf
lrwxrwxrwx 1 root root   30 Feb 20 01:07 fastcgi.load -> ../mods-available/fastcgi.load
lrwxrwxrwx 1 root root   28 Feb 20 01:04 fcgid.conf -> ../mods-available/fcgid.conf
lrwxrwxrwx 1 root root   28 Feb 20 01:04 fcgid.load -> ../mods-available/fcgid.load
lrwxrwxrwx 1 root root   29 Feb 20 01:03 filter.load -> ../mods-available/filter.load
lrwxrwxrwx 1 root root   30 Feb 20 01:05 headers.load -> ../mods-available/headers.load
lrwxrwxrwx 1 root root   30 Feb 20 01:05 include.load -> ../mods-available/include.load
lrwxrwxrwx 1 root root   27 Feb 20 01:03 mime.conf -> ../mods-available/mime.conf
lrwxrwxrwx 1 root root   27 Feb 20 01:03 mime.load -> ../mods-available/mime.load
lrwxrwxrwx 1 root root   34 Feb 20 01:04 mpm_prefork.conf -> ../mods-available/mpm_prefork.conf
lrwxrwxrwx 1 root root   34 Feb 20 01:04 mpm_prefork.load -> ../mods-available/mpm_prefork.load
lrwxrwxrwx 1 root root   34 Feb 20 01:03 negotiation.conf -> ../mods-available/negotiation.conf
lrwxrwxrwx 1 root root   34 Feb 20 01:03 negotiation.load -> ../mods-available/negotiation.load
lrwxrwxrwx 1 root root   29 Feb 20 01:04 php7.0.conf -> ../mods-available/php7.0.conf
lrwxrwxrwx 1 root root   29 Feb 20 01:04 php7.0.load -> ../mods-available/php7.0.load
lrwxrwxrwx 1 root root   29 Feb 20 01:04 python.load -> ../mods-available/python.load
lrwxrwxrwx 1 root root   30 Feb 20 01:05 rewrite.load -> ../mods-available/rewrite.load
lrwxrwxrwx 1 root root   31 Feb 20 01:03 setenvif.conf -> ../mods-available/setenvif.conf
lrwxrwxrwx 1 root root   31 Feb 20 01:03 setenvif.load -> ../mods-available/setenvif.load
lrwxrwxrwx 1 root root   36 Feb 20 01:05 socache_shmcb.load -> ../mods-available/socache_shmcb.load
lrwxrwxrwx 1 root root   26 Feb 20 01:05 ssl.conf -> ../mods-available/ssl.conf
lrwxrwxrwx 1 root root   26 Feb 20 01:05 ssl.load -> ../mods-available/ssl.load
lrwxrwxrwx 1 root root   29 Feb 20 01:03 status.conf -> ../mods-available/status.conf
lrwxrwxrwx 1 root root   29 Feb 20 01:03 status.load -> ../mods-available/status.load
lrwxrwxrwx 1 root root   29 Feb 20 01:05 suexec.load -> ../mods-available/suexec.load

Unless there's anyhting there that sticks out to you?

 

So, re-install job?

Seems silly becasue one file isn't working properly

 

So, I got it to "work" by commenting out anything to do with datalogtimer in /usr/local/ispconfig/interface/web/themes/default/assets/javascripts/ispconfig.js, but I am pretty sure that this is not a fix at all and probably a further break.

But if it points anyone with more knowledge on how ispconfig works than me in the right direction, it will be worth it.

 

Hi till,

Default all the way.

 

The above advise is still relevant.

 

Unfortunately, the issue was not fixed.

However, It is only a VM, so I spun up a new VM, installed everything on it then migrated (ispconfig made some cashola out of this as I bought the migration tool just for this job), and we're all up and running again on the new VM.

Thanks.