Unable To Install Wordpress Plugin

Discussion in 'General' started by requiemzz, Oct 9, 2014.

  1. requiemzz

    requiemzz New Member

    Hello,
    I am getting the dreaded 500 Internal error whenever I try to activate the BuddyPress plugin. I realize that this may sound more like a Wordpress problem, but I have already asked in that area an most are saying that its someing on my server config.

    I receive the error once I active the plugin, which basically renders the whole website useless. Now, before I write this off I would like to investigate why this plugin is crashing my site.

    The logs I have looked at were my websites error.log which after sifting through I bleive I narrowed it down to the following errors:

    Code:
    [Wed Oct 01 05:30:30.686873 2014] [fcgid:warn]  [client XXX.XX.XXX.XXX:1029] mod_fcgid: stderr: PHP Warning:  opendir(/wp-content/themes/mightymag/inc/jackbox/img/graphics/): failed to open dir: No such file or directory in /var/www/web/wp-content/themes/mightymag/inc/jackbox/php/graphics.php on line 45, referer: http://mydomain.net/
    [Wed Oct 01 05:44:37.340658 2014] [fcgid:warn]  (104)Connection reset by peer: [client XXX.XX.XXX.XXX:1025] mod_fcgid: error reading data from FastCGI server, referer: http://mydomain.net/wp-admin/update.php?action=upload-plugin
    [Wed Oct 01 05:44:37.340781 2014] [core:error]  [client XXX.XX.XXX.XXX:1025] End of script output before headers: plugins.php, referer: http://mydomain.net/wp-admin/update.php?action=upload-plugin
    [Wed Oct 01 06:14:53.652260 2014] [fcgid:warn]  (104)Connection reset by peer: [client XXX.XX.XXX.XXX:1024] mod_fcgid: error reading data from FastCGI server, referer: http://mydomain.net/wp-admin/update.php?action=install-plugin&plugin=buddypress&_wpnonce=54d70bf280
    [Wed Oct 01 06:14:53.652392 2014] [core:error]  [client XXX.XX.XXX.XXX:1024] End of script output before headers: plugins.php, referer: http://mydomain.net/wp-admin/update.php?action=install-plugin&plugin=buddypress&_wpnonce=54d70bf280
    [Wed Oct 01 20:36:21.437859 2014] [fcgid:warn]  (104)Connection reset by peer: [client XXX.XX.XXX.XXX:1024] mod_fcgid: error reading data from FastCGI server, referer: http://mydomain.net/wp-admin/plugins.php?plugin_status=all
    [Wed Oct 01 20:36:21.437996 2014] [core:error]  [client XXX.XX.XXX.XXX:1024] End of script output before headers: plugins.php, referer: http://mydomain.net/wp-admin/plugins.php?plugin_status=all
    After much research it seems as though these are some failr common errors, but I cant seem to figure out how to fix it.

    If there is any other place I should look for cluse please let me know. I did look around in my Apache logs and also tried changing some settings related to the Apache Module mod_fcgid. Still no joy, any help would be appreciated.
     
  2. srijan

    srijan New Member HowtoForge Supporter

    Which tutorial you have followed to mend the server??
     
  3. requiemzz

    requiemzz New Member

    I have not followed any tutorial to fix it. Should I be looking at something else ?
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I guess Srijan wanted to know which tutorial was used to install the server.

    The errors above are php errors and nt a problem with the server setup. Seems as if your plugin tries to access files or folders that it has not created.
     
  5. requiemzz

    requiemzz New Member

  6. srijan

    srijan New Member HowtoForge Supporter

    These can be ignored.

    Regarding the BuddyPress plugin: it works with limited number of themes, as per its compatibility issue. So better to migrate to the default theme of Wordpress and then try to activate the plugin of the BuddyPlugin
     
  7. requiemzz

    requiemzz New Member

    I have already done that, and I still get the error. In addition the theme I am using is compatible with that plugin. There has to be something else going on?
     
  8. psalz

    psalz New Member

    Did you ever find a solution to this? I'm having the same problem.
     
  9. requiemzz

    requiemzz New Member

    No not yet, still scratching my head on this one.
     
  10. psalz

    psalz New Member

    That sucks. I have been for a few weeks as well. I moved it off of fastcgi and to mod_php thinking that would help...but instead it tells me the Connection was Reset.
     
  11. psalz

    psalz New Member

    [Mon Dec 01 10:29:24.072835 2014] [fcgid:error] [pid 9936] mod_fcgid: process /var/www/php-fcgi-scripts/web14/.php-fcgi-starter(16606) exit(communication error), get signal 11, possible coredump generated
    [Mon Dec 01 10:32:16.508625 2014] [fcgid:error] [pid 9936] mod_fcgid: process /var/www/php-fcgi-scripts/web14/.php-fcgi-starter(17003) exit(communication error), get signal 11, possible coredump generated

    I've found those in /var/log/apache2/error.log as well.
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

    This means that the php binary failed for some reason. Do you use a custom php version, or is this the one that ships with the OS?
     
  13. zkvvoob

    zkvvoob Member

    Hello,
    Forgive me for writing in another topic, but I thought I should save some space since I'm having a similar problem. Recently I upgraded to Ubuntu 14.04 and ever since then I've been unable to activate BuddyPress. Every time I do that, I get the following errors:
    Code:
    [Sat Mar 28 19:12:28.102868 2015] [fastcgi:error] [pid 10447] (104)Connection reset by peer: [client 192.168.1.1:55431] FastCGI: comm with server "/var/www/clients/client1/web4/cgi-bin/php5-fcgi-*-80-site.eu" aborted: read failed, referer: http://site.eu/wp-admin/update.php?action=install-plugin&plugin=buddypress&_wpnonce=54e15a2310
    
    [Sat Mar 28 19:12:28.103055 2015] [fastcgi:error] [pid 10447] [client 192.168.1.1:55431] FastCGI: incomplete headers (0 bytes) received from server "/var/www/clients/client1/web4/cgi-bin/php5-fcgi-*-80-site.eu", referer: http://site.eu/wp-admin/update.php?action=install-plugin&plugin=buddypress&_wpnonce=54e15a2310
    Now, as far as I can tell, I'm not using any special PHP version other than the one that comes with Ubuntu. The server was initially set up using the Perfect Server guide, only for Ubuntu 12.04 back then.
    Could you help me find a way to solve these issues?
    Thanks!
     
  14. till

    till Super Moderator Staff Member ISPConfig Developer

    I recommend to go trough the ubuntu 14.04 perfect server guide and run each package install command to install new packages. afterwards do a ispconfig update with reconfigure services to ensure that the config of your system is up to date.
     

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