Usage of E-Mail Templates / Welcome Mail

Discussion in 'Installation/Configuration' started by luminea, Feb 22, 2016.

  1. luminea

    luminea New Member

    Hello, we have multiple Resellers in the system having their own Welcome-Mail template defined (Type "default welcome email")
    so as the master-admin user i can see several mailtemplates of type "Default welcome email".
    Now when i am creating new resellers no welcome email is sent out, maybe because of multiple candidates? How can i influence the behavior of the template usage when a new reseller is created?

    Thanks
    Norbert
     

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