User FTP access problem

Your initial problem was that you were unable to update your wordpress site, which you should still fix. It is only a matter of time until your sites are hacked and your server taken over for malicious use if you do not keep your software (OS, cms, and even ISPConfig) updated.

 

There is no need to do any update manually, it has been explained to you several times in this thread that the whole reason for your issue is that you uploaded the files as root without changing them to the appropriate user afterward. I have no idea why you still did not chown them so that you can install updates, themes plugins etc. in wordpress. @Taleman showed you in #8 even the detailed commands to do it.

 

This is not required in ISPConfig that's why such a function does not exist, users don't even have root access. They use a shell user ot FTP user of a site to upload the files which ensures that they are owned by the right user automatically. When you, as admin, have choose to go a different route and upload them as root, then it is up to you as admin to change the owner to the right users. thats's not ispconfig specific by the way, you have to do this in any unix like operating system when uploading files as root user, no matter if the system uses a control panel or not.

This is not required on ISPConfig systems. Your current issue is caused by a mistake that you made as root user and you reject to correct it while you were told several times in this thraed to do this and how to do this and that's why wordpress refuses to install updates, plugins and themes.

 

It works out of the box on several hundred thousand servers that run ISPConfig, so the question here is what you did wrong or what you configured wrong outside of ISPConfig like your router.

It does. Your FTP problem is not related to ISPConfig, it's an issue that your router or firewall blocks ports that are required by passive FTP.

If you would have chowned it to the right user and if you would have used the PHP mode that is required for CMS systems (PHP-FPM or PHP-FCGI, see manual) and if suexec is on (which it is by default, might just be that you disabled it manually).

 

Your problem is not the FTP user, this has been explained to you several times already. Your problem is that a firewall or router outside of the system blocks ports that are required for passive FTP. Read again post #17

 

ISPConfig did not setup any firewalls by default and did not setup your router. Get the manual of your router and configure it correctly to allow the passive port range that you configured in the ftp server.

And in case you enabled the ispconfig firewall under System > Firewall, then you can deactivate it there as well.

 

Then use an FTP client where you can force active FTP mode so you don't need passive ports. Or create an ssh user in the website (without chroot jail) and use that to upload by scp/sftp. The reason that your sftp connect failed was that you sued a user that was not for that website, you used a user you created manually outside of ispconfig so its permissions must have been wrong. Or even better, put your system in a datacenter. Cloud nodes are available for starting prices between 3 - 5 eur / month.

 

While it's not "wrong" per se, it can certainly be better to not require manual login to update, as you cannot take advantage of automatic updates, which are put out regularly for wordpress core, and even some for plugins when there is a severe enough security issue.