[V3.1] unable to edit reseller - SOLVED

Discussion in 'General' started by ressel, Sep 28, 2016.

  1. ressel

    ressel Member

    I'm having some trouble when trying to edit a re-seller account.
    When I click save, I get this error:
    Even when I try to add all my servers to this reseller.
    What to do?
  2. ressel

    ressel Member

    How can I investigate this problem?
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Ensure that you added the servers t the templates that you assigned to the reseller.
  4. ressel

    ressel Member

    The reseller is set to CUSTOM template
  5. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Look in your web_domain table and make sure all websites have the server_id set. I remember that problem in the past, the server it says you are removing is actually '', ie. empty, and some table (should be web_domains in your case) didn't have a server_id set.
    till and ressel like this.
  6. ressel

    ressel Member

    Thank you, I found a webspace with null in domain name, and server id, actually most of the fields, but it was assigned to the reseller account.
    I made a table export, and then I deleted this row, because the website is not in use any more.
    And now I can make changes to my reseller account in limits.

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