[V3.1] unable to edit reseller - SOLVED

Discussion in 'General' started by ressel, Sep 28, 2016.

  1. ressel

    ressel Member

    I'm having some trouble when trying to edit a re-seller account.
    When I click save, I get this error:
    Even when I try to add all my servers to this reseller.
    What to do?
  2. ressel

    ressel Member

    How can I investigate this problem?
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Ensure that you added the servers t the templates that you assigned to the reseller.
  4. ressel

    ressel Member

    The reseller is set to CUSTOM template
  5. Jesse Norell

    Jesse Norell Well-Known Member Staff Member Howtoforge Staff

    Look in your web_domain table and make sure all websites have the server_id set. I remember that problem in the past, the server it says you are removing is actually '', ie. empty, and some table (should be web_domains in your case) didn't have a server_id set.
    till and ressel like this.
  6. ressel

    ressel Member

    Thank you, I found a webspace with null in domain name, and server id, actually most of the fields, but it was assigned to the reseller account.
    I made a table export, and then I deleted this row, because the website is not in use any more.
    And now I can make changes to my reseller account in limits.

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