Webalizer stats // Country usage shows as unresolved

Discussion in 'General' started by Spawnsworth, Aug 22, 2019.

  1. Spawnsworth

    Spawnsworth Member

    SP Config version 3.1.14p2
    Webalizer version 2.23

    Hi all,

    We recently migrated a customer to a new virtual server from an older server with a previous ISP Config version (forget which version sorry). They have reported an issue with /stats since they moved to the new server. As per screenshot below, they have reported that Usage by Country is showing as Unresolved.

    Is this a known issue and are there any plans for a fix?


  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check your webalizer config file /etc/webalizer/webalizer.conf to see if you enabled the DNSCache. Without DNS cache, no lookups will be made.
  3. Spawnsworth

    Spawnsworth Member

    Thanks Till. I see that following line is hashed out in webalizert.conf

    #DNSCache dns_cache.db

    So I just unhash this or what other steps are needed? Not really following the Documentation as I think this previously just worked out of the box?


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